Looking for an enthusiastic, both customer-oriented and tech-savvy individual, who will assist the team in achieving its goal of delivering a superior customer experience.

Oracle Primavera is a leading Project Portfolio Management(PPM) solution for project-intensive industries. It offers best-in-class capabilities focused on mission critical PPM requirements of industries such as engineering & construction, public sector, aerospace & defense, utilities, oil & gas, manufacturing / high tech, and IT / professional services. Oracle Primavera enables enterprise agility, team productivity, portfolio predictability and overall project management and delivery efficiency.

The Primavera Global Support Organization is a team of highly motivated professional and technical people who are committed to supporting the Global Customer Support mission of enabling a Superior Ownership Experience for our customers by providing world class, industry leading support services. We are a collaborative, proactive team that takes great pleasure in working together to achieve our goals and supporting our customers and their projects.

Knowledge and Skills:

- Excellent analytical, troubleshooting and problem solving skills, strong technical aptitude;
- Detail oriented;
- Comfortable, and successful, in multi-tasking;
- Excellent track record in providing outstanding customer service;
- Ability to work independently and within a global team;
- Strong written and verbal communication skills - fluent in English;
- 5+ Years in a customer facing role.
- Fluent in Arabic