Senior Technical Writer

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JOB DESCRIPTION / ROLE

Employment: Full Time

We are looking for a senior Technical Writer to join our team in Abu Dhabi working on an amazing digital transformation project.

The position will require you to:
• Create high-quality content (that includes in-depth overviews, standard operating procedures, work instructions, process flows).
• Be responsible for designing, writing, revising and/or editing of electronic documentation for product descriptions, manuals/guides, commercial applications, etc.
• Research, write, edit, and proofread complex technical data for use in documents or sections of documents to present highly technical information in a less technical way.
• Gather information and create documents in collaboration with relevant Subject Matter Experts which involves conducting interviews with analysts, engineers, developers, and other technical personnel.
• Manage the review process for revised and new content, with a team of very busy Subject Matter Experts.
• Perform peer reviews of product documentation
• Perform UI text reviews to make sure text adheres to guides
• Understanding of technical terminology and documentation
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

REQUIREMENTS

The successful candidate must have the following experience and skills:
• High level of attention to detail
• Bachelor's degree in English, Computer Science or relevant field.
• Experience in Technical Writing, in general, over the span of your career
• Excellent communication skills
• Experience in delivering content in PDF, HTML, and online help formats
• Experience with Agile development cycles
• Excellent analytical, written and verbal communication skills
• Capable of working independently with minimal guidance.
• Excellent interpersonal skills to establish and maintain communication with subject matter experts and other project team members.
• Ability to work with minimal guidance, we expect minimum 4+ years of experience as technical writer
• Proven ability to write technical documentation in English - must provide samples
• Experience with the development team and/or updating of processes, standards for the last one year.
• Knowledge of SDLC, DDLC, MSTP, HMTL.
• Must have experience writing SOPs, User guides, FAQs etc.

ABOUT THE COMPANY

We focus on the User Experience (UX) and work back from there so that everything we do improves on the old processes and systems – resulting in a system that is fully adopted and a pleasure to use.

By designing agile systems and expertly integrating them into your business, we handle all the technical complexities so you can enjoy the lasting benefits - and we're good at it.

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