Senior Visual Merchandiser

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Employment: Full Time

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you'll be doing

At Chalhoub, creativity comes alive! Working as a Senior Visual Merchandiser you will be responsible for organising and deploying high quality visual merchandising strategies across stores. Our Visual Merchandiser is also responsible for coaching the store based VMs, as well as ensuring consistency of standards.

- Implement high quality visual merchandising strategy and presentations through seasonal event calendar and brand guidelines
- Coach and build strong relations with in-store VM teams (if applicable) and frontline team, so that they can help maintain display
- Measure the impact of merchandising action plans and issue weekly report to the Regional team/ VM Manager (if applicable) with photographs, comments and measurements of sales impact
- Follow and implement brand seasonal VM guidelines
- Help prepare and Invite in-store VM team to attend Brand training events and workshops
- Work closely with Marketing to provide support throughout the management of internal brand events
- Guide the installation of window and in store animations, design events and campaigns in line with the global marketing and event calendars
- Conduct regular store and market visits to check adherence to Brand standards and report back to the Regional team/ VM Manager (if applicable)
- Stay up to date with Brand activities and external competitor activities
- Define the implementation in store for all launches/animations
- Work closely with the Graphic Design team to produce the visuals
- Order POS tools from the Brand headquarters and/or produce locally
- Review the suggested merchandising plan linked to launches and provide input
- Communicate the merchandising guidelines to the stores and follow-up on installation
- Ensure merchandising levels in the store are met as per the Brand's guidelines
- Follow the performance of the ranges and categories, and adjust the merchandising if necessary
- Propose any merchandising amendments enabling an optimization of the turnover by m²
- Manage new projects merchandising in coordination with the Marketing team (order and implementation)
- Implement new store concept whenever needed
- Work on the planograms for new store openings
- Work on the floor plans and zoning of the new stores
- Determine and order the store merchandising elements and small furniture/decoration
- Work in coordination with logistics to ensure the dispatch of the PLV furniture
- Define the minimum merchandising for all new launches
- Communicate with retail manager on out of stock situations
- Communicate with retail manager on impact of new merchandising on sales


What you'll need to succeed

- 3+ years of experience within Visual Merchandising in Fashion Retail
- Creative flair and Bold Personality
- Experienced in using Outlook, Excel and Powerpoint
- Project management experience
- Experience with Window installations and creating floor plans

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department VISUAL MERCHANDASING Role Visual Merchandiser


The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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