Senior Visual Merchandiser

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Worku00ae certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Our Senior Visual Merchandiser is responsible for organising and deploying high quality visual merchandising strategies across stores. Our Senior Visual Merchandiser is also responsible for coaching the store based VMs, as well as ensuring consistency of standards.

Key responsibilities

• Implement high quality visual merchandising strategy and presentations through seasonal event calendar and brand guidelines
• Coach and build strong relations with in-store VM teams (if applicable) and frontline team, so that they can help maintain display
• Measure the impact of merchandising action plans and issue weekly report to the Regional team/ VM Manager (if applicable) with photographs, comments and measurements of sales impact
• Follow and implement brand seasonal VM guidelines
• Help prepare and invite in-store VM team to attend brand training events and workshops
• Work closely with Marketing to provide support throughout the management of internal brand events
• Guide the installation of window and in-store animations, design events and campaigns in line with the global marketing and event calendars
• Conduct regular store and market visits to check adherence to brand standards and report back to the Regional team/ VM Manager (if applicable)
• Stay up to date with brand activities and external competitor activities
• Define the implementation in store for all launches/animations
• Work closely with the Graphic Design team to produce the visuals
• Order POS tools from the Brand headquarters and/or produce locally
• Review the suggested merchandising plan linked to launches and provide input
• Communicate the merchandising guidelines to the stores and follow-up on installation
• Ensure merchandising levels in the store are met as per the Brand's guidelines
• Follow the performance of the ranges and categories, and adjust the merchandising if necessary
• Propose any merchandising amendments enabling an optimization of the turnover by mu00b2
• Manage new projects merchandising in coordination with the Marketing team (order and implementation)
• Implement new store concept whenever needed
• Work on the planograms for new store openings
• Work on the floor plans and zoning of the new stores
• Determine and order the store merchandising elements and small furniture/decoration
• Work in coordination with logistics to ensure the dispatch of the PLV furniture
• Define the minimum merchandising for all new launches
• Communicate with retail manager on out of stock situations
• Communicate with retail manager on impact of new merchandising on sales

What you'll need to succeed

• Experience in visual merchandising within retail
• Flexibility to work overnight or weekends when required
• Currently based in the UAE. Some travel time may be required across the Middle East for regional support

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.