Service Sales Account Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

Objectives:
The Sales Account Manager will be required to protect CNS interest, plan and forecast projects from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from CNS to prospective customers.
Main responsibilities:

Protect CNS Interest:
• Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers
• It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives
• Professional representation of the company core values
• Comply to ISO within the company

Plan and Forecast Projects from Prospective Customers:
• Be aware and updated of business trends and market changes
• Establish a professional consultative relationship with the client, up to the C-level by developing a core understanding of the unique business needs
• Have knowledge of competitors in account to strategically position CNS's products and services better
• Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services)
• Prepare a list of prospective customers and projects expected to finalize within the same financial year
• Create and drive accurate sales pipeline with accurate account revenue forecasting
• Achieve the Target through the planned and forecasted prospects
• Negotiate and win projects from the customers those create a financial profit to CNS

Responsible for Achieving Yearly Quota:
• Achieve yearly and quarterly Target assigned by Sales Manager
• Responsibility for winning projects
• Total coverage of assigned market segments, and increase the company’s market share in such segment
• Develop new accounts
• Enhancing customer satisfaction and ability to build long-term relationship
• Good knowledge of customer requirements and behavior
• Good technical knowledge of the products and services offered by the company
• Ensure that all escalation process is in use, if required
• Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals
• Supporting PM, Collection and Contract Teams

Propose Technical and Commercial Solutions from CNS to the Prospective Customers:
• Professionally represent the company
• Align with principal partners to provide turnkey solutions
• Ensuring proposals or any other information is prepared accurately and submitted properly
• Propose solutions based on added values rather than on price
• Duration: Permanent position
• Desired start date: ASAP
• Probation: 6 months
• Travel requirements: within UAE

REQUIREMENTS

Minimum Experience:
• 3 years of sales experience in similar profile
• Experience in selling similar products
• Strong relationship with customers
• Demonstrated achievement of high quota
• Opportunity Qualification
• Proposal Development
• Closing
• Account Planning and Alignment
• Customer Relationship Management

ABOUT THE COMPANY

Incepted in the late 70's, Ghobash Group has become one of the resilient business conglomerates in UAE. The privately-owned group has expanded to geographies across the Middle East, Asia, Africa and Europe through its diversified business arms.

Focused on growth through value-creation, Ghobash Group has advanced with successful milestones over the years in its business industries: Technology, Chemicals, Engineering, Oil & Gas, Water, Energy, Pharmaceutical, Retail, Trading and Real Estate.

CNS, GCG Office Imaging, Tawazon Chemical, E&I Emirates, GCG Engineering Services, Arabian Ethicals, Ataya Fashion, Prime Hospitality, and Makeen Properties. The Group has also formed Joint Ventures over the years such as Sahara Center sustaining its momentum of successful milestones throughout the years.

Sustainability, innovation, diversification, and ownership are amongst the key values the Group has been practicing for decades. Working with partners, who share the same values, the Group has added value throughout the years through profitable investment opportunities in both the private and public sectors.

In depth experience, combined with a granular knowledge of the regional economy, enables Ghobash Group to identify, and provide access to the best business opportunities across the region.

Committed to diversified growth, Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi Arabia, Oman, India, Iraq, and Africa.

The Group values its people as family and its customers as long term partners. Embracing excellence yet keeping it personal is a key strength of the Group which is a characteristic that has not faded since its inception.

Driving success through its people and partners, with its diverse business arm, Ghobash group aims to continue to grow adding value with every opportunity, every transaction, every employee life, every partner business, every community across varied geographies.

Together we make a difference.

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