JOB DESCRIPTION / ROLE
• Monitor graphic stations for error messages or alerts
• Ensure uninterrupted system operation,
• Ensure industry and local physical security processes are followed,
• Ensure timely response to attend and finish customer calls to meet service level agreements,
• Log errors and resolutions to prevent system bottlenecks.
• Monitor the performance of existing systems and identifies potential upgrades/updates.
• Communicate / report with client on day to day activities and prepare & submit technical reports with RCA.
REQUIREMENTS
• A minimum of 3 - 5 years of experience in O&G life safety industry or related area with a focus on technology.
• Experience in Simplex & AB PLC based F&G systems.
• Experience in Spector Luminex PA systems.
• Experience in MAXIMO CMMS is an added advantage
ABOUT THE COMPANY
A leading Solution Integrator Provider in the UAE.
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