JOB DESCRIPTION / ROLE
• Attend to the clients with utmost courtesy and helping them with their travel requirements.
• Answering incoming calls promptly and making reservations according to their requirements
• Listening to customer requirements and presenting appropriately service
• Providing the client with up-to-date information and offering them with the most suitable and cost-effective solution to their travel needs.
• Advising on forthcoming product and discussing special promotions
• Negotiating the terms and conditions before closing sales case
• Reviewing your own sales performance, aiming to meet or exceed targets
• Keep all fare lists up to date by filing all fare changes intimidated by airlines.
• Inform clients with all the special offers available on different airline from time to time.
• Full Understanding of 24/7 service and ability to attend to the emergency calls after working hours
• Help the management with collection of payables.
• Collect Local Purchase orders against ticket-issuance
REQUIREMENTS
• Minimum Education: Diploma Graduate .
• Work experience required: minimum of 5 years experience in the related field.
• Competencies: candidate must be familiar with all related line of business and IATA regulations ,Sufficient knowledge in reservations, ticketing system, Must be
ambitious, committed, organizer, aggressive, highly motivated and good
communicator.
• Certificates & Licenses: GDS Certificates .
ABOUT THE COMPANY
MICCO came to be and evolved as a result of the economic evolution of Abu Dhabi. In the late 1970’s, there was a need for a local freight forwarder to cater to the growing commercial and industrial demands of establishments in Abu Dhabi.
We started out as a Freight Forwarder in 1978. We have since continued to add more services and build our logistics expertise. Today we are a fully and Vertically Integrated Logistics Service Provider. We are a leading freight contracting company in the UAE and service the project construction needs of several leading engineering companies.
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