System Analyst

Company overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

As a Business Data Analyst in the retail division of Al Futtaim Group, you will drive data-informed decision-making by leveraging your analytical and technical expertise. You will be responsible for enhancing reporting and forecasting accuracy through innovative AI and automation techniques, thus supporting strategic decisions and performance improvements in collaboration with various stakeholders. Your role will involve managing large datasets, developing insightful dashboards, and continuously seeking opportunities to integrate emerging technologies into our analytics practices.

What you will do

Data collection and analysis
Collect, clean, and analyze large datasets from multiple business systems including ERP, CRM, and digital sources.
Ensure data quality, consistency, and adherence to governance standards.

Dashboard and reporting
Design and maintain dashboards and reports using BI tools to track KPIs and highlight trends.
Automate reporting and commentary generation using LLMs and Gen AI tools.
Enable self-service analytics capabilities for business users.

Collaboration and insights
Partner with finance and business stakeholders to translate data into actionable insights.
Present findings and recommendations clearly to both technical and non-technical audiences.

Innovation and tool evaluation
Continuously evaluate new tools, technologies, and methodologies to enhance analytics maturity.
Explore and apply AI, automation, and LLMs to improve reporting, forecasting, and business insights.

What you will need

• Proficiency in SQL and BI tools for data manipulation and visualization.
• Excellent communication skills, effectively translating technical analysis into business insights.
• Experience with AI/ML frameworks and applications, particularly in predictive analytics and LLMs.
• Minimum 4 years of experience in business/data analysis or consulting with advanced analytics application.
• Proficiency in SQL, BI tools like Power BI/Tableau, and advanced Excel capabilities.
• Familiarity with ERP/CRM systems and AI/LLM tools in a business context.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.