Team Leader, Employee Experience

ADNOC - Distribution

Abu Dhabi, UAE

Posted on: 2 Apr 2024

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JOB DESCRIPTION / ROLE

Employment: Full Time

About the Company

ADNOC Distribution is on a journey to change the retail landscape, delivering tangible actions to facilitate progress in providing sustainable mobility solutions for our customers. We are taking bold and transformative steps to grow our domestic and international footprint for our customers. We are customer-centric, offering digitally enabled journeys and providing innovative products and services to drive accelerated and sustainable development for the future of mobility. ADNOC Distribution markets, sells, and distributes transportation fuel to both retail and commercial customers. We also run non-fuel services at our service stations.

About the Job
- Responsible for designing, implementing, and evaluating initiatives that enhance the employee journey and foster a positive work culture at ADNOC Distribution.
- Working closely with various divisions promoting employee engagement through various programs in order to create a better work culture, reduce staff turnover, increase productivity, build better work relationships in alignment with the company's vision, values, and strategic objectives.

Key Accountabilities

Employee Engagement Strategy
- Lead and develop a comprehensive and sustainable employee engagement strategy which demonstrates links between engagement and strategic business goals.
- Work with cross-functional teams to identify unique division/department needs while balancing the overall purpose and requirements of the employee engagement strategy.
- Develop, support and maintain the employee engagement program initiatives that reinforce the company's goals and culture.

Engagement Roadmap
- Develop an employee engagement road map by identifying and addressing issues and solutions related to employee engagement. Help business/ function heads determine links between engagement and outcomes such as turnover, healthcare costs, grievances, etc.
- Create and implement a reference toolkit for engagement of remote working employee's whist ensuring engagement activities and cultivating communications that reinforces connections to the purpose, to the knowledge, and most importantly to each other.
- Act as an internal ADD brand ambassador engaging with all levels of employees.

Engagement Survey, Action Planning, Communication and Training
- Provide leadership to design, deploy (in house as well as with external survey providers) and evaluate effective and efficient engagement surveys whilst creating employee focus groups to complement engagement surveys.
- Develop a train the trainer program to enable business groups/ functions to analyse their own data and build action plans.
- Create and/or edit tools, training materials, and resources to help managers successfully build action plans based on survey results.
- Help managers develop plans to improve employee engagement through one-on-one meetings with employees, focus groups, workshops, or other methods.

Engagement Events Management
- Plan employee events, culture-building activities and dynamic team building activities to engage employees and strengthen work performance.
- Create an effective communication plan and provide content for various engagement activities. Leverage events to create and sustain dialogue around engagement.
- Determine the best way to engage employees whilst evaluating the company's culture and climate. Collaborate with business heads to maximize the impact of their activities on employee engagement and retention.

REQUIREMENTS

Minimum Requirements
- Bachelor Degree in Human Resource or relevant field
- At least 8 years experience in Human Resources particularly in Employee Relations and at least 3 years in Employee Experience

ABOUT THE COMPANY

We are one of the world's leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification.

We operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.

Since 1971, we have created thousands of jobs, driven the growth of a diverse knowledge-based economy, and played a key role in Abu Dhabi’s global emergence.

Today, we continue to look for new and innovative ways to maximize the value of our resources, pioneering those approaches and technologies that will ensure we are able to meet the demands of an ever-changing energy market, and continue to have a positive impact on the Abu Dhabi economy for generations to come.

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