Technical Engineer

Job purpose

At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers fly better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as a Technical Engineer - Infrastructure Platform.

Join our Platform Engineering team, the backbone of our cloud modernization journey. We architect and engineer next generation cloud platforms that unify control across datacentres, networks, public and private cloud environments. With a strong emphasis on automation, agility, and cost optimization, we enable scalable, resilient, and secure infrastructure services that power critical business functions across the Emirates Group. Our team consists of highly skilled engineers and domain specialists who drive the evolution of hybrid cloud capabilities and deliver innovative solutions at enterprise scale. If you're passionate about building and modernizing platforms that shape the future of digital infrastructure, we welcome you to be part of our transformation.

As a Technical Engineer, you will design, develop, implement and support infrastructure solutions for the group in alignment with corporate, business and IT strategies, ensuring an appropriate balance between functional service quality and system management requirements. This necessitates engagement with internal and external stakeholders while taking full responsibility for the implemented solutions and operational availability of production infrastructure.

In this role you will:

• Collaborate with cross-functional teams to support the deployments of solutions and ensure seamless integration and operational efficiency.
• Provide technical input to assist with capacity management, IT service continuity and availability.
• Identify areas of improvement within the relevant technology area and assist the implementation of appropriate service improvement programmes which are initiated to improve service level by increasing capacity, availability and IT service continuity.
• Ensure that assigned incidents are resolved within the agreed service levels and where applicable, workarounds are provided to minimise business impact.
• Provide technical and troubleshooting support within the assigned technology area.
• Ensure that assigned problems are defined and analysed in line with the problem management process.
• Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised.
• Provide technical consultancy and guidance to teams dealing within the technology area and act as technical member in project teams delivering the work packages assigned.

Qualification

To be considered for this role, you must meet the below requirements:

• Degree or honours (12+3 or equivalent) in a relevant field such as computer science, computational mathematics, computer engineering or software engineering.
• 5+ years working in a related IT engineering role.

Knowledge and skills

• Experience in the development and implementation of network automation solutions using infrastructure automation frameworks.
• Understanding of software-defined networking (SDN) concepts and automation techniques, utilizing scripting and API-driven approaches to ensure efficient, scalable, and secure network operations.
• Experience in the design and development of multi-tenant, software-defined networking architectures, ensuring secure, high-performance connectivity and optimized traffic flow across infrastructure environments.
• Knowledge of network provisioning automation for virtualized and containerized workloads, integrating with cloud-native and container orchestration platforms.
• Experience in developing API-driven network automation workflows, enabling self-service provisioning and dynamic infrastructure management.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it's like to live and work in our fast-paced, cosmopolitan home city.