Technical Product Portfolio Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Our Product team makes this possible by creating technology products that are innovative, efficient and a game changer in the aviation world. Join us in cosmopolitan Dubai as a Manager: Technical Product Portfolio and make your mark on the aviation world by taking our products to the next level.

Job Purpose:

The Manager Technical Product Portfolio is a leader who applies their technical knowledge and analytical skills to solve business problems. You will act as the front door to technology, providing a single view of demand / scope across the given product portfolio. You will assess and sequence ideas, defining the high-level need, business value, and effort in collaboration with technology teams and business leaders. This role is critical to ensuring that the internal `voice of the customer' is heard and works with customers to constantly understand and communicate their needs and participate in the validation of the proposed solutions for the assigned technical teams within the Portfolio. Additionally, you will also be responsible for the growth, maturity, delivery roadmap commitment and evolution of the technical product management capability within the portfolio.

What you will do:

- Responsible for the 'What' and 'Why' in technology terms, driving the `sequence' and `scope' at a portfolio level, working closely with all other Product Portfolio's to ensure that the impacted Product Portfolios are connected to deliver quality and innovative business solutions.
Defines the product roadmap and vision for the technology products within the portfolio and ensures it is linked to all other product portfolios.
- Initiates and `curates' strategic innovation ideas from all stakeholders and jointly presents to business proposition managers /business product manager and other stakeholders and in collaboration with the business, prioritises initiative's, based on evidence.
- Understands the long-term investment strategy for the Portfolio and captures long term business needs as well as the associated Enterprise Architecture Roadmaps that will require implementation within the portfolio. Advises key business and finance stakeholders on the annual and 3-year investment levels required to achieve business value, technology debt reduction and scalability for the Portfolio.
- Provides long term product roadmap to business stakeholders associated with the assigned Product Portfolio. Evaluates business case for product roadmap investments and provides value propositions at an enterprise capability level to offer a set of differentiated solutions in which new integrated capabilities may emerge to a respond to expanding end user patterns
- Lead and drives continuous performance improvement across Technical Product Management capability, through adopting industry best practices, to ensure quality and intuitive technology solutions are adopted and used by the `customer'
- Shapes initiatives with portfolio teams ensuring alignment with appropriate internal governance and procedures, assuring the delivery of business value is at the forefront of all solutions
- Evidences to business stakeholders that product portfolio investments will meet business needs and establish the minimum metrics needed. Post launch evaluation of initiatives, ensuring the business value is measured and aligned with the business that it is adopted and realised, to assure that the implementation of the strategy aligns with the agreed boundaries and the results are continuously improving.
- Collaborate with other chapters and subject matter experts to continuously improve the technical product processes and practices required to build, deploy, monitor, and test quality products which enables and delivers measurable business value.
- Establish position as a thought leader through the technical Product Management and coach and mentor a team of high performing IT product professionals, providing continuous feedback and facilitating professional development.
- Enabling the Technical Product community to flourish through high levels of engagement and productivity and nurture and attract Product Owners and Managers and be a technical product leader with continuous coaching for agile teams that promotes a culture of failing fast, learning and moving forward.

REQUIREMENTS

Qualifications & Experience:

What you will bring:

- Degree or Honours (12+3 or equivalent) : Degree in Business, Operations Research, Marketing science, Information Systems, e-Commerce or a combination of industry certification
- Minimum of 12+ years relevant work experience.

Knowledge/skills:

- Leading a Product team in an Enterprise with a team size of 20+ product professionals, with sound people skills
- Experience in the practical application of the Technology Product Management capability
- Ability to lead discussions to ensure the viability or a portfolio of products, building models and strategizing solutions which explore and solve complex business problems/opportunities.
- Build and mature mutually beneficial strategic partnerships with our technology partners, always striving to identify for potential synergies.
- Proven record of building technology products people love, looking for ways to create value and solve complex problems with a drive for innovation.
- Experienced at working cross-functionally and aligning business unit processes to enterprise - Manager/Owners
- Proven Product Portfolio leadership experience (Ideally Product director, Principal product, or Group Product Manager role).
- A track record of successful Technical Product Management at scale across multiple businesses, B2C and B2B, meeting the key business objectives
- Good architectural knowledge of large-scale products and platforms
- Ability to effectively convey business concepts, and the implications, to technical colleagues.
- Product Management skills: having performed the role of Product Owner and Manager prior to leading a large portfolio or Business Capability
- Previous aviation or travel & transportation industry experience desired

Preferable Experience:

- Project delivery experience is preferable

ABOUT THE COMPANY

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.

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