JOB DESCRIPTION / ROLE
Telesales Executive Role
- Contacting potential or existing customers to inform them about a product or service
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Coordinating with Technical team to schedule the customers (For Hindi/Urdu agent)
REQUIREMENTS
Requirements
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
ABOUT THE COMPANY
EUROSTAR Group has diversified and expanded through entering new territories and broadening its portfolio of products/services by correctly anticipating market trends & customer requirements.Today EUROSTAR stands tall with a multi-ethnic professional workforce of over 500 employees & business operations spread across 50 countries. Maintaining an ambitious & focused approach, EUROSTAR Group’s strength lies in its ability to blend regional expertise with international best business practices & has come to be viewed to many as a preferred employer.
12 Business Verticals forms the Groups Business expertise-Technology Sector includes- Tablets,Smart Phones,Consumer Electronics, Satellite Receiving Systems,Electonic Multi Media & Pay TV,Convergence Technologies & Tendering,LED Lighting Systems, Property.
Non technology sectors are FMCG,Trading of Spices & Perfumery compounds,Real Estate Services (Lease,Sale and Built to Suit).
Eurostar DTDC is a JV unit serving the UAE market with Domestic and International Courier services.
A Full fledged Call center and 80,000sq ft of warehousing and Distribution facility with over 25 direct showrooms and 500 Dealer network + Power retailer presence makes the Eurostar Products availability across the region.
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