JOB DESCRIPTION / ROLE
Our client, a newly established IT Business Solution is currently looking for a results driven Telesales Specialist, who will identify prospects, telephone or email customers and persuade customers to buy services.
Your responsibilities include, but not limited to:
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
• Call prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influence customers to buy services by following a prepared sales talk to give service and product information and price quotations.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Telephone or email to respond to correspondence from customers or to follow up initial sales contacts.
• Prepare monthly, quarterly and annual reports by collecting, summarizing and interpreting data.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations or meetings.
To be considered for this role, you need to meet the following criteria:
• A diploma or degree holder
• With minimum 3-4 years of experience in Telemarketing
• Knowledgeable with IT products is an advantage
• Skilled in holding strategic conversations at any level to drive customer buying process.
• Proficient in the English language both spoken and written
ABOUT THE COMPANY
Black Pearl is a progressive, dynamic and well structured HR solution provider that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.
Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.
Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market.