JOB DESCRIPTION / ROLE
We are seeking a dedicated and experienced Trainer to join our team at an International Quick Service Restaurant (QSR) in the UAE. The Trainer will play a crucial role in ensuring that our employees receive the necessary training to deliver exceptional service and maintain high standards in food preparation and customer experience. The ideal candidate will have a passion for training and development, a strong understanding of QSR operations, and a commitment to upholding the brand's reputation for excellence.
Responsibilities:
- Develop and deliver training programs for new and existing employees, focusing on product knowledge, customer service, food safety, and operational procedures
- Collaborate with the management team to identify training needs and create customized programs to address specific areas of improvement
- Conduct training sessions, workshops, and on-the-job coaching to ensure that employees have the skills and knowledge required to perform their roles effectively
- Evaluate the effectiveness of training programs through assessments, feedback, and performance reviews, and make adjustments as necessary
- Stay updated on industry trends, best practices, and new technologies to continuously improve training methods and content
- Provide support and guidance to employees to enhance their professional development and career growth within the organization
- Maintain accurate training records and documentation to track employee progress and compliance with training requirements
Salary:
AED
5,000 to 15,000
per month inclusive of fixed allowances.
REQUIREMENTS
- Proven experience as a Trainer or Training Manager in the QSR or food service industry, with a strong understanding of food safety regulations and operational standards
- Certification in training and development, instructional design, or related field is highly desirable
- Excellent communication and presentation skills, with the ability to engage and motivate employees at all levels
- Demonstrated ability to design, implement, and evaluate training programs that drive performance improvement and meet organizational objectives
- Strong leadership and interpersonal skills, with the ability to build rapport and establish credibility with diverse teams
- Flexibility to adapt to changing business needs and work in a fast-paced, dynamic environment
- Proficiency in using training software, learning management systems, and multimedia tools to create engaging and interactive training materials
- Fluency in English is required, and proficiency in Arabic or other languages is a plus
ABOUT THE COMPANY
Engage Experts stands out as a leading accounting and auditing company in Dubai. Our expertise spans a wide range of financial services, including auditing of accounts, tax consultancy, and business advisory. We pride ourselves on our ability to deliver exceptional services that not only meet but exceed your expectations.
We are more than just an Accounting Outsourcing Services provider, we are the concrete support that helps you maintain strength in your business infrastructure. Through our wide ranging services from VAT Registration UAE, accounting, bookkeeping and taxation to HR Consultancies and Business Setup in Dubai, we aim to serve a cross-section of large and small industries, and set them on a path to a secure financial future
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