JOB DESCRIPTION / ROLE
Job Type:
Full Time
Job Location:
Abu Dhabi, UAE
Nationality:
Any Nationality
Salary:
Not Specified
Gender:
Not Specified
Arabic Fluency:
Not Specified
Job Function:
Finance, Business Analysis & Consulting
Company Industry:
Banking - Retail
Key accountabilities of the role
Location: DXB
- Meet the KPI as defined by management on asset file processing for CRM approvals/RFO/card center disbursements.
- Ensure all applications entered into the system are error free and comply with policy.
- Ensure cases are proposed under ADIB product, policy and procedures, due diligence, and banks' dos and don'ts policies.
- Communicate with the frontline if the proposal violates policy and resolve discrepancies.
- Re-submit rejected cases to the relevant department ensuring rejection reasons are fully addressed.
- Maintain defined MIS as per business requirements.
- Handle ad hoc requests as per business requirement.
- Identify and close process gaps to improve efficiency and ensure seamless customer experience.
- Adhere to ADIB policy and procedure.
- Attend assigned training for self-development.
Specialist skills/technical knowledge required for this role
- Broad knowledge of retail banking products and services.
- Business communication skills.
- Proficiency in MS Office.
- Good knowledge of UAE banking practices, regulations, and risks.
- Computer skills, typing skills, management information skills.
- Ability to maturely handle stakeholder and internal customer relationships.
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