My client a market leading business setup company is seeking a talented and experienced Zoho Developer to join its dynamic IT team and play a key role in enhancing business processes through the customization and optimization of Zoho applications.

Key Responsibilities:

• Implement, customize, and administer all Zoho applications, with a primary focus on Zoho CRM, Analytics, Sales IQ, and Desk.
• Participate in the complete project and software development lifecycle, including scoping/requirement gathering, system design, end user testing, training assistance, roll-out, and user support.
• Understand business processes and internal team requirements to implement and customize various modules in the relevant Zoho applications.
• Collaborate with external parties to source or communicate information as projects require.
• Create and maintain automation using workflows, custom functions, and widgets.
• Develop and manage user access privileges, homepage dashboard, module and field level customizations.
• Develop and maintain sync integrations between applications in the Zoho platform.
• Work with in-house web developers to resolve any issues related to lead capturing from web forms to CRM fields, either through third-party APIs or coding.
• Investigate and troubleshoot day-to-day issues in leads and opportunities management, contacts, companies, and the overall functionality of Zoho CRM.
• Test changes and solutions in development environments (sandbox) prior to go-live.
• Test fixes to ensure bugs and issues have been resolved.
• Provide general support for all enterprise applications.
• Provide on-site support for ad hoc requests, coding, live chat, lookup, and company module data sync between CRM, Books, and Analytics.
• Work with the Zoho Team to troubleshoot any system errors.
• Create documentation for changes and updates for end users.