JOB DESCRIPTION / ROLE
Our Dubai-based client, a leading Business Setup company, is on the lookout for a skilled Zoho Developer to join their innovative team.
Roles & Responsibilities:
• Responsible for implementation, customizations, and daily administration of all Zoho applications, primarily Zoho CRM, Analytics, Sales IQ and Desk.
• Involved in the complete project and software development lifecycle from scoping/requirement gathering, system design, end user testing, assist in training, roll out a user support.
• Understand business processes and requirements of internal teams to implement and customize various modules in the relevant Zoho Application.
• Communicate with external parties to source or communicate information as projects required.
• Create and maintain automation using workflows, custom functions and widgets.
• Develop and manage user access privileges, homepage dashboard, module, and field level customizations.
• Develop and maintain sync integrations between applications in the Zoho platform.
• Work with in-house web developers to resolve any issues with lead capturing from webform CRM fields, either through third-party APIs or coding.
• Investigate and troubleshoot day to day issues in leads and opportunities management, contacts, companies and the overall functionality of Zoho CRM.
• Test changes and solutions in development environments (sandbox) prior to go-live.
• Test fixes to ensure bugs and issues have been resolved.
• Provide general support for all enterprise applications.
• Provide on-site support for ad hoc requests, coding, live chat, lookup and company module data sync between CRM, Books and Analytics.
• Work with the Zoho Team to troubleshoot any system errors.
• Create documentation for changes and updates for end users.
Requirements:
Requirements:Educational Qualification:
• University graduate in Computer Science, Business Administration equivalent.
• Essential: Familiar with software development lifecycle.
• Preferred: Zoho Certified Administrator.
Technical Skills:
• In-depth knowledge of all Zoho One Apps mainly: CRM, Analytics, Books, Sales IQ, Desk, Survey and Campaigns.
• Understand the admin structure and application Zoho One.
• Deluge Scripting, JavaScript, MySQL Queries, jQuery, Zoho APIs and Integration with third party applications e.g. WordPress, Gravity Forms.
• Ability to create logical workflows, relevant field creation and data mapping.
• Database management and data management software.
Other Skills:
• Basic knowledge in formulas for Zoho Analytics.
• Able to learn new CRM systems and SaaS applications quickly.
• Detail oriented and organized.
• Strong analytical and problem-solving skills.
If you're ready to take your career to the next level and make a meaningful impact, we'd love to hear from you!
ABOUT THE COMPANY
Talent Higher is a leading recruitment agency, specialising in providing strategic solutions for organisations and highly skilled candidates in the UAE. For employers, we provide access to a large talent pool, time and resource efficiency, recruitment expertise, market insights, and confidentiality. Candidates benefit from exclusive access to job opportunities, personalized career guidance, streamlined recruitment matchmaking and negotiation support for a variety of careers across the UAE.