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Job description / Role
Operations Manager - Starbucks - Morocco
Working as an Operations Manager for Starbucks Morocco, you will be accountable for the growth of the Brand across the country, particularly in Casablanca, Marrakesh, Rabat, and Tangier. You will be responsible for the Brand P&L as well as the execution of the annual plan, and will cooperate with cross-functional teams in order to provide proper support to the business. Additionally, you will recruit, coach and lead a team of Starbucks Partners to ensure that stores provide the unique Starbucks experience to customers, and will be actively involved in new store openings.
About the Brand:
Being a Starbucks partner means having the opportunity to be something more than an employee. Gigantic possibilities lie ahead-to grow as a person, in your career and in your community. To live the Starbucks mission and to be a leader. It's the opportunity to become your personal best. To be connected to something bigger. To be meaningful to the world. And to be recognised for all of it. It's all here for you
Requirements
To succeed in this role, you will need "Hand-On" operational experience, strong coaching skills, and a track record of leading successful and profitable multi-site operations. Particularly, we are looking for a candidate specialized in Food Services (QSR, cafes, casual-dining etc.) who optionally has experience with store openings and ad hoc projects management (catering, events). Fluency in both English and French languages is a necessity.
Alshaya gives you the opportunity to work with a dynamic, performance-focused team in a region where the retail industry is thriving. In recent years there has been a strategic plan of growth; new stores in existing markets, existing brands to new markets and new brands to existing markets. And the plan continues.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.