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Service Engineer

Daikin Middle East and Africa


Ref: MP391-34

Job description / Role

Employment: Full Time

• Perform Field Service Intervention for Applied and VRV Products efficiently and independently, allowing flexibility to work and travel (mainly, but not limited in Morocco Regional market) depending on the market requirement and report comprehensively to the supervisor/line manager.
• Support all field and operational issues mainly for Morocco and North Africa Regional when requested.
• Be able to train and orient customers or technicians/engineers when required.
• Perform Commissioning/Troubleshooting and complete maintenance.
• Generate comprehensive site or work reports on the work performed.
• Work completely and comprehensively on Applied and VRV Controls related jobs.
• Ensure high level of customer satisfaction is achieved in every work executed.
• Demonstrate good teamwork and adaptability in working with different conditions and nationalities considering the multicultural background of North Africa Market.
• Be able to analyze complicated/advanced technical applied and VRV problems and provide solutions.
• Report all quality-related issues to the line manager or the factory
• Provide constructive feedback to further improve work and operations in general.


Experience & Knowledge:
• Experience working with Applied Products (Aircooled/Watercooled).
• Experience/Knowledge working with DV and VRV or VRF products
• Hands-on working experience and knowledge on Electrical, Mechanical and Refrigerant circuits
• Be trained, oriented and introduced to Daikin Centrifugal Chillers
• Graduate with an Engineering Degree (Mechanical / Electrical or Equivalent)

Personality Attributes:
• English and French Speaking Skills
• Good working skills in Electrical, mechanical and refrigeration circuits
• Good Technical and Analytical Skills
• Highly flexible in working with a multicultural organization
• Results-oriented and team player
• Customer Service Oriented

About the Company

Daikin is the global leader in developing and manufacturing Air Conditioning, Heating, Ventilation (HVAC) and Refrigerant solutions for Residential, Commercial and Industrial applications. Headquartered in Osaka, Japan, with more than 90 Global production bases & sold in more than 150 countries.

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