Reporting and Quality Engineer

Job description / Role

PURPOSE OF THE ROLE

- Drive and champion the ICT Governance for Release and Change Management processes across other functions within the organization

ROLE ACCOUNTABILITIES:

- Interface with all business units as demand manager and lead the E2E process up to delivery and ready for service (RFS)
- Manage the ICT policy and process framework
- Maintain and manage the content of ICT Governance artefacts and reports
- Highlight all risks and issues and propose proper recommendations and planning
- Define and maintain SLAs/OLAs and deliverables with customers
- Coordinate Technical feasibility for project requests received from external BUs, in close consultation with relevant teams - Align with requester on any change in scope.
- Support the ICT management in analyzing project pipeline and recommending changes in project portfolio
- Plan ICT projects including coordinating specifications, budgets and timelines from relevant technical teams, in close consultation with their heads.
- Develop program & project delivery plans clearly defining roles and responsibilities and milestones.
- Support relevant technical teams in conducting technical feasibility, defining specifications, project budgets, RFQs, RFPs, MC approvals etc. in close consultation with their relevant heads.
- Plan and facilitate monthly project progress meetings with the suppliers including external agencies to discuss the status, issues and action plan on various projects in network domain.
- Monitor change request/variation orders in the projects.

Requirements

EXPERIENCE AND QUALIFICATIONS:

- 3 to 5 years of relevant experience in ICT rollout project management across ICT Platforms
- BE (IT) or B.Sc (Computer)
- Expertise in Project planning, monitoring and execution
- Solid knowledge in IT standards and best practices like ITIL, COBIT, TOGAF.
- Proven knowledge in translating business requirements into operating technologies

About the Company

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.