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Accounts & Business Development - Account Coordinator (Omani National Only)

Ernst & Young

Muscat, Oman

Ref: NP946-320

Job description / Role

The Account Coordinator may work on multiple accounts across a Region dependent on account size and scope.

The Account Coordinator will be responsible for the following two key areas:

• Account coordination: 80%
• Communication and administration: 20%

Key Areas:

Account coordination: 80%
• Coordinating AMF account activities which includes tracking action items to ensure completion, updating relationship map, etc.
• Coordinating and disseminating client information to global account teams regularly
• Assisting with the account on-boarding for the account team
• Coordinating the ASQ process
• Coordinating revenue planning efforts
• Assisting with the client/people relationships:
• Coordinating attendance for client relationship events (e.g., alumni, diversity, events)
• Coordinating win/loss debrief meetings with internal team
• Coordinating relationship activity
• Working with account teams to ensure that the pipeline and the relationship map is up-to-date

Communication and administration: 20%
• Assisting with the communications (e.g client newsletters, value scorecards)
• Assisting with the CRM ownership
• Tracking the account pipeline

Account Coordinator measurements


Quantitative metrics: 30%

Global TER on accounts supported: 10%

Sales and pipeline: 20%
• Pipeline quality/health
• Teaming/enabling pursuits
• Client relationship activities

Qualitative metrics: 70%

Exceptional Client Service:
• Ensuring ECS is incorporated in all internal encounters
• Driving ECS by utilizing EY’s sales methodologies, tools and enablers
• Sharing and delivering ECS insights and best practices across the assigned account(s)
• Utilizing the ASQ/ESQ process and win/loss debriefs

People engagement and teaming:
• Effective teaming
• Proactive behavior such as action items/follow-up, input/ideas and account teaming

About the Company

EY is a global leader in assurance, tax, transactions and advisory services. Our 167,000 people are united by our shared values, which inspire our people worldwide and guide them to do the right thing, and our commitment to quality, which is embedded in who we are and everything we do.

EY is committed to doing its part in building a better working world for our people, for our clients and for our communities.

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Co-Ordinator salaries in Oman

Average monthly compensation
OMR 800

Breakdown available for industries, cities and years of experience