Accounts & Business Development - Account Coordinator (Omani National Only)

Ernst & Young

Muscat, Oman

Ref: NP946-320

Job description / Role

Employment: Full Time

The Account Coordinator may work on multiple accounts across a Region dependent on account size and scope.

The Account Coordinator will be responsible for the following two key areas:

• Account coordination: 80%
• Communication and administration: 20%

Key Areas:

Account coordination: 80%
• Coordinating AMF account activities which includes tracking action items to ensure completion, updating relationship map, etc.
• Coordinating and disseminating client information to global account teams regularly
• Assisting with the account on-boarding for the account team
• Coordinating the ASQ process
• Coordinating revenue planning efforts
• Assisting with the client/people relationships:
• Coordinating attendance for client relationship events (e.g., alumni, diversity, events)
• Coordinating win/loss debrief meetings with internal team
• Coordinating relationship activity
• Working with account teams to ensure that the pipeline and the relationship map is up-to-date

Communication and administration: 20%
• Assisting with the communications (e.g client newsletters, value scorecards)
• Assisting with the CRM ownership
• Tracking the account pipeline

Account Coordinator measurements

Requirements

Quantitative metrics: 30%

Global TER on accounts supported: 10%

Sales and pipeline: 20%
• Pipeline quality/health
• Teaming/enabling pursuits
• Client relationship activities

Qualitative metrics: 70%

Exceptional Client Service:
• Ensuring ECS is incorporated in all internal encounters
• Driving ECS by utilizing EY’s sales methodologies, tools and enablers
• Sharing and delivering ECS insights and best practices across the assigned account(s)
• Utilizing the ASQ/ESQ process and win/loss debriefs

People engagement and teaming:
• Effective teaming
• Proactive behavior such as action items/follow-up, input/ideas and account teaming

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region

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Co-Ordinator salaries in Oman

Average monthly compensation
OMR 800

Breakdown available for industries, cities and years of experience