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Job description / Role
Agent Hospitality - Majan Lounge
- To great, receive and bid farewell to the passengers in the reception.
- To collect the cards relating to access Majan lounge.
- To assure personally inform the passengers in the lounge for their flight departures,
- To carry our regular checks of the various areas of the lounge to ensure consistence cleanliness.
- To be well versed in the computer e-mails, internet services to assist the passengers when never required.
- Ensure submitting daily report to the officer in charge with proper filling and registering.
- Ensure telephone, WIFI, computers are serviceable throughout.
- Ensure staffs do not use the lounge or entertain friends in the lounge.
- Monitor passengers satisfaction with the services provided and collect passengers feedback.
- Ensure that the financial report is prepared with the correct number of passengers and amount
Requirements
- Fresh Two years college diploma in a related discipline with Cumulative GPA 3.0 OR IATA specialised course
- With Secondary School Certificate by 75% and above.
- Relevant work experience will be advantage, preferably in a hospitality / travel or customer service industry .
About the Company
Oman Air, the flagship company of the Sultanate of Oman's Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Oman's national carrier has witnessed rapid growth in the last 14 years. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a fillip to commercial, industrial and tourism activities.
As a full-fledged commercial airline of Oman, Oman Air has striven to maintain high performance standards in all aspects of its operation. The Oman International Services was established in the year 1970 & later Oman Aviation Services was founded on 1981 to extend services to the other airlines in terms of cargo handling, ground handling etc.
The Oman Air fleet consists of most modern and fuel- efficient aircraft with aesthetically designed interiors. Ultra- modern in-flight service equipment is deployed onboard to improve safety and overall performance. Investment in new technology, planning and product innovation has propelled Oman Air to the forefront of the aviation industry.