Area Sales Manager - Nando's

Job description / Role

Position Objective

The position holds responsibility for the activities of multiple stores, achieving quantitative measures of performance within stores.

Key responsibilities include:

• Overseeing the recruiting, hiring, and training needs of the store, and making efficient decisions to enhance the overall performance of the store.
• Orienting new employees to apparel store operations.
• Achieving company objectives by ensuring the highest levels of customer service are provided by retail staff and ensuring they have the skills and support required for maximizing sales.
• Representing the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.

Key Responsibilities

• Achieving quantitative measures of performance in the following areas: units per transaction, average transaction value, sales per month, sales per square foot, sales turnover, shrinkage control, and increase in conversion percentage.
• Setting store sales targets to maximize sales and profitability.
• Ensuring scheduled staff meetings are conducted on a regular basis.
• Maintaining and enhancing the standards of customer service at all the stores.
• Adhering to and enforcing company SOP, policies, and procedures; loss prevention audit guidelines in all the assigned stores. Also, creating measures to ensure compliance by all employees.
• Overseeing the implementation and execution of the visual merchandising guidelines at all the stores at all times.
• Monitoring the inventory movement.
• Recruiting and training the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
• Evaluating the performance of employees annually and promoting open lines of communication through coaching and motivation.
• Interpreting and making decisions on operations and visual standards based on store and client needs.
• Communicating business drivers, merchandise and quality issues, and other related information.

About the Company

The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.

Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.