Job closed
Ref: KP561-1580
Job description / Role
The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by coordinating the staff. Is also the person in charge when the Store Manager is on leave
Key Accountabilities
• Train and support the team to deliver customer experience and business goals
• Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager
• Guarantee that stores are compliant with all KIKO standards
Requirements
Qualifications, Experience, Knowledge
• Several years of experience in a similar position with successful experience in team management.
• Experience in make-up or cosmetics.
• Mastery of the management of commercial indicators.
• Excellence in customer service.
• Strong ability to communicate effectively and solve problems analytically & strategically.
About the Company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.