Business Development Executive

Job description / Role

Account Management:

• Actively manage and develop all customers within an agreed portfolio which will extend across Oman
• Develop and sustain a solid relationship between Rapid Access and its customers
• Deal with all customer queries quickly, efficiently and cost effectively
• Ensure customer service and customer expectations are exceeded

New Business Development:

• Identify and follow up enquiries and sales leads with new and existing customers
• Growing the given portfolio through proactive prospecting through activities such as market research, networking and lead generation
• Updating the management team on topics such as industry trends, area performance, competitor activity, lost jobs, revenue and utilisation
• Conducting customer sales visits with new and existing customers with goal of securing or retaining business

Targets:

• Achieving all revenue and KPI (Key Performance Indicators) targets to include:- year-on-year revenue growth- redevelopment of dormant accounts to agreed percentage- retention of existing active customer base within agreed percentage

Reporting & Information Systems:

• Ensure the CRM system is routinely updated with information such as customer visits, quotes, forecasts
• Assist with production of sales activity, market and competitor analysis reports

Sales Support Activities:

• Preparing and coordinating customer proposals and quotations
• Attending company stands at exhibitions, trade shows and conferences when required
• Provide support to cash collection activities
• Assist the Hire Desk Control team with customer queries

Requirements

ESSENTIAL

• Proven track record in a business-to-business target –driven, consultative sales role in the heavy plant, machinery or construction related industry sector
• Ability to demonstrate effective negotiation skills and deliver convincing arguments in order to win commercially viable business
• Experience of strategically growing business in an assigned territory through an understanding of a customer base, competitor activity and buying behaviours
• Competence in the Microsoft Office suite including Word, Excel and PowerPoint
• Valid car driving licence
• Fluent in English

DESIRABLE

• GCC industry sales experience
• Fluent in Arabic and Hindi

About the Company

Established in 1996, Rapid is the Middle East leader in powered access equipment rental & sale, and part of Europe's largest powered access rental company, Lavendon Group plc.

At Rapid, we offer wide range of MEWP's (Mobile Elevating Work Platforms), which offer a number of features making them particularly suitable for different types of applications.

• Steel Erection and construction
• Lighting and electromechanical maintenance
• Industrial and building maintenance
• Signage and Events
• Outside Broadcasting
• Telecommunications maintenance
• Facilities Management
• Airport, Ship and Highway Maintenance

As members of the team committed to providing strength on the ground and performance in the air we work with a simple business philosophy 'Your success is ours'.