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Job description / Role
Terminal Building (Sick Passengers)
- Coordinate with Airport Clinic to check the passenger illness and the advice for transfer if required.
- Coordinate with Immigration for the Emergency Visa Issuance.
- Medical form (Oman Air) to be filled before sending the passenger to the hospital and based on the form the passengers need to be cleared to the particular hospital (with a copy).
Hospital (Sick Passenger)
- Escort the Sick passenger to the hospital along with Medical Form.
- Visit the hospital and coordinate with doctors for the recovery and Fitness to travel.
- If the passenger is FIT TO TRAVEL, then the MEDA form to be filled and approved by the hospital doctor followed by WY doctor.
- Filled form to be sent to CRC for re-booking on the FAF and to check if any MEDA-Non-MEDA escort is required.
Escort Requirement
- If passenger is FIT TO TRAVEL without escort then only booking to be made.
Non-MEDA Escort
- If an non-escort is required then the passenger will be escorted by the Coordinator Medical
- Duty Travel Form to be filled and the same to be applied in DTS system
- Necessary approvals to be taken on the form and in the system hierarchy
- Ticket to be requested from Staff Travel thru system followed by email,
- Claim to be made on the staff is back.
MEDA Escort
- If an non-escort is required then the passenger will be escorted by the Hospital Nurse
- An arrangement need to be made with the hospital for the availability of the nurse and the amount for escort.
- Approval from CCO to be obtained for ticket booking
- Ticket to be issued based on CCO’s approval and the Duty Travel amount for nurse to be arranged from Finance (to be debited to the origin station)
HUMAN REMAIN (Dead Passenger):
- Once the passenger is declared Dead by the hospital authorities or by the Airport Doctor in the terminal building it will be considered as HUMAN REMAIN
- Coordinate with the Embassy as per the nationality to obtain the No Objection Letter to ROP to release the body for transportation without Postmortem.
- Death notification from the hospital to be obtained.
- Based on Death notification the death certificate to be issued and obtained from ROP.
- Coordinate with ROP officials to obtain the letter for release of dead body from the hospital to the ROP hospital for preparation of Coffin.
- Coordinate with the Agent for the clearance and the complete formalities for transportation.
- If the transportation is by Oman Air then an approval to be obtained from COSD for Free Transportation
- If the transportation is by other airline then an approval to be obtained from COSD and to coordinate with other airline for transportation.
Billing Instruction (Invoices):
- Check and Verify the medical bills payment for Sick Passengers
- Submit GOR to Insurance department for Claim and follow up
- Filing for GOR (Ground Operations Record)
Requirements
Fresh Bachelor degree OR Two years College Diploma in a related field preferably in Nursing. OR Specialised certificate / License in the related field preferably MOH license in Nursing with Secondary School and having 04 years of WY / Aviation experience n similar functions.
About the Company
Oman Air, the flagship company of the Sultanate of Oman's Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Oman's national carrier has witnessed rapid growth in the last 14 years. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a fillip to commercial, industrial and tourism activities.
As a full-fledged commercial airline of Oman, Oman Air has striven to maintain high performance standards in all aspects of its operation. The Oman International Services was established in the year 1970 & later Oman Aviation Services was founded on 1981 to extend services to the other airlines in terms of cargo handling, ground handling etc.
The Oman Air fleet consists of most modern and fuel- efficient aircraft with aesthetically designed interiors. Ultra- modern in-flight service equipment is deployed onboard to improve safety and overall performance. Investment in new technology, planning and product innovation has propelled Oman Air to the forefront of the aviation industry.