General Manager

Job description / Role

Our client is an Integrated Facilities Management company based in Oman and they are currently seeking a General Manager to be based in Oman. The General Manager must cultivate partnerships with businesses to attract new residents and maintain high levels of customer satisfaction.

Responsibilities:
- Oversee all aspects of the village’s operations, facility management, entertainment, and safety/security.
- Ensure high standards of service delivery and resident satisfaction.
- Ensure that residents have access to a wide range of services, including dining, recreational activities, fitness facilities, and entertainment options.
- Implement and monitor key performance indicators (KPIs) to measure operational efficiency and resident satisfaction.
- Develop and implement commercial strategies to maximize occupancy rates and revenue generation.
- Engage with local and international companies to market the village as a preferred accommodation option for their employees.

- Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field (Master's degree preferred).
- Strong understanding of facility management processes, operational efficiency, and marketing principles
- Experienced in operations management, hospitality, or residential facility management.
- Proven track record in commercial management, marketing, and business development.
- Experience managing large-scale facilities or residential communities.

About the Company

Service

Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.

Knowledge

Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.

Care

At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.