Head of Collections

Job description / Role

Job Description:

We are currently seeking a highly skilled and experienced Head of Collections to join our client's dynamic team in Muscat, Oman. The successful candidate will play a pivotal role in leading the collections, recovery and remedial functions, ensuring efficient recovery of outstanding debts while maintaining positive customer relationships.

Key Responsibilities:

• Develop and execute strategic plans for collections and remedial activities in alignment with the company's objectives and regulatory requirements.
• Oversee the entire collections process, including debt recovery, negotiation, debt consolidation, and legal proceedings if necessary.
• Manage the Accounts Receivables portfolio effectively to optimize cash flow and minimize bad debts.
• Lead and mentor a team of collections professionals, providing guidance, training, and performance evaluations to drive departmental success.
• Collaborate closely with internal stakeholders, including risk management, financial reporting, and credit control teams, to mitigate credit risks and enhance collection efficiency.
• Utilize advanced analytics and reporting tools to monitor key performance indicators (KPIs), identify trends, and implement improvement strategies.
• Prepare comprehensive reports and presentations for senior management, highlighting collections performance, trends, and forecasts.
• Stay updated on industry developments, regulatory changes, and best practices in collections and remedial management.

• Bachelor’s degree in Finance, Business Administration, or a related field. Master's degree preferred.
• Minimum of 10 years of progressive experience in collections management within the financial services industry.
• Strong understanding of P&L management, risk management principles, financial reporting, and financial planning.
• Proven track record in debt recovery, negotiation, and accounts receivables management.
• Excellent leadership, communication, and interpersonal skills.
• Analytical mindset with proficiency in data analysis tools and techniques.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Fluency in English is required, proficiency in Arabic is a plus.

About the Company

Talent Arabia is a professional staffing, recruitment, digital marketing, website design, development and training company. We provide time bound, cost effective and value-added services for technology innovative business solutions that require specialized domain expertise.

Our Vision

We at Talent Arabia are not just service provider, we are problem solvers. We are your go to company for web development, recruitment, outsourcing and trainings. If you are stuck and looking for a solution we are the right match.

Our Goal

Our goal is to add value to your business by helping and providing solutions to your needs in recruitment, outsourcing, web/SaaS development, digital marketing, corporate and individual trainings.

Our Values

Our governance is simple, flexible, and focused on providing end results to our clients. We value our customer relationships and take extra steps to ensure that our customers are always satisfied.