Job closed
Ref: NP946-80
Job description / Role
Grade: Senior Consultant
EY is seeking an experienced and passionate Cyber OT and / or IoT expert to join a world leading practice and established of a Digital SOC. This role is a critical part of an operational service to protect some of the world’s leading organizations from Cyber threats that span more than just IT. The successful candidate will work closely with the operational SOC Analysts to assist in identifying threats, but also be a key technologist along with the SOC Engineers and Architects. The candidate is expected tol possess strong networking skills and drive OT / IoT innovation into the SOC collaboration with EY’s OT / IoT teams both in region, Europe and abroad.
OT / IoT Expert will be responsible to identify, troubleshoot and resolve security alerts for our clients Operational Technology infrastructure through its cyber security monitoring services. On-call responsibilities are a mandatory part of this job. Improving overall customer relations through technical delivery and communications skills.
Key Responsibilities:
- Advise and train analysts to monitor OT / IoT security events through alerts from SIEM or other security tools
- Review alerts escalated by analysts to advise on specific OT/ IoT cybersecurity issues
- Manage end user and security services consumer initiated incidents and initiating trouble tickets
- Performing Level 1 and Level 2 triage of incoming issues (initial assessment of the priority of the event, initial determination of incident to determine risk and damage or appropriate routing of security or privacy data request)
- Accountable for monitoring of alert and downstream dependencies on OT / IoT cyber tools health (logger, client agents, etc.)
- Responsible for troubleshooting agents and logs required for reporting when they are not reporting to alerting systems
- Takes a proactive role in the resolution of incidents, even after they are escalated
- Understanding and exceeding expectations on all tasked SLA commitments
- Track and report on closure of tickets per SLAs
- Escalating issues to Level 2 or Level 3 and management when necessary
We are looking for Cyber OT / IoT Professionals with capability and experience in some of the following areas:
- Excellent team work, passion and drive to succeed and combat Cyber threats
- Strong collaboration, training and knowledge sharing skills to empower SOC analysts
- Deep OT and / or IoT expertise in deployment, management and experience of Cyber related tools and incidents
- Understanding and knowledge of SIEM technologies and platforms such as Splunk, Arcsight, QRadar or others
- Understanding and knowledge of Threat Intelligence for OT / IoT
- Understanding and knowledge of OT / IoT Security Monitoring and how that can be enabled in a SOC
- Understanding and knowledge Cyber Incident Response for OT / IoT
- Awareness of Big data analytics, dashboards, eGRC and behavioral analysis tools
Requirements
- Must have a Bachelor degree in Electronics Technology, or similar specialization in the electronics, PLC, wireless (radio), networking, and/or SCADA technology field
- Knowledge of ICS software including, but not limited to Honeywell Industrial Cyber Security Risk Manager and GE monitoring tools
- Strong understanding of the complex and sensitive nature of ICS/SCADA environments
- Evaluating risk to SCADA, ICS, Distribution Automation, Smart Grid, DMS, and ECS systems architecture
- General network knowledge, TCP/IP Troubleshooting
- In depth Desktop OS and Server OS knowledge
- Strong analytical and problem solving skills
- Knowledge of SIEM technologies and platforms such as Splunk, Arcsight, QRadar or others
- Awareness of host based firewalls, Anti-Malware, HIDS
- Awareness of Network monitoring technology platforms such as Fidelis XPS, RSA or others
- Awareness of End point protection tools, techniques and platforms such as CarbonBlack, Symantec, McAfee or others
- Internationally recognized technical certifications in relevant areas
- Professional consultancy experience is highly beneficial for this role
About the Company
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region