Restaurant Manager

Misk Restaurant Management Co.

Muscat, Oman

Ref: SP874-02

Job description / Role

Employment: Full Time

We are seeking a dedicated and experienced Restaurant Manager to join our team in Muscat, Oman. As the Restaurant Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring high-quality service, and maintaining a positive work environment for the staff. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for the food and beverage industry.

Responsibilities:
- Oversee and manage all areas of the restaurant, including front-of-house, back-of-house, and administrative functions
- Ensure high standards of customer service and guest satisfaction are consistently met
- Develop and implement strategies to maximize profitability and minimize operational costs
- Recruit, train, and supervise staff members, providing ongoing support and feedback
- Create and maintain a positive work environment, fostering teamwork and cooperation among the staff
- Monitor and maintain cleanliness and hygiene standards in the restaurant
- Manage inventory, ordering, and stock control to ensure adequate supply and minimize waste
- Handle customer inquiries, feedback, and complaints in a professional and timely manner
- Coordinate with the culinary team to develop and update menus, ensuring variety and high-quality offerings
- Adhere to all health and safety regulations and ensure compliance with licensing laws and other statutory regulations

Requirements:

- Proven experience as a Restaurant Manager or similar role in the food and beverage industry
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team
- Strong understanding of restaurant operations, including budgeting, financial analysis, and cost control
- Passion for delivering exceptional customer service and creating memorable dining experiences
- Ability to handle high-pressure situations and resolve conflicts with professionalism
- Excellent communication and organizational abilities, with attention to detail
- Knowledge of food safety and hygiene standards, along with relevant certifications
- Flexibility to work varied shifts, including weekends and holidays as needed
- Bachelor's degree in Hospitality Management or relevant field is preferred

Salary:
OMR 1,000 to 1,250 per month inclusive of fixed allowances.

About the Company

We are reputed and vibrant Lebanese Casual Dining restaurant located in Salmiyah, Kuwait, known for our exquisite menu, exceptional service and inviting ambience and we have become a favorite dining destination for locals and visitors alike.

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