Retail Support Staff

Oman Air

Muscat, Oman

Ref: HP122-427

Job description / Role

Employment: Full Time

Key Responsibilities

Presentation Of Merchandise

- Ensure the complete, full ranges of stocks are on display at all times.
- Ensure the merchandise is displayed in an attractive and enticing manner to customers
- Handle and demonstrate the merchandise with confidence and in a professional manner.
- Make sure that the merchandise and surrounding area clean and tidy.
- Store the merchandise in a proper manner so as to avoid breakage or damage.

Stock Security

- Ensure the proper protection of high risk stock.
- Handling merchandise in safer manner to both customer and merchandise.
- Ensure that senior management is notified of any stock damages or thefts.

Customer Service

- Ensure the highest standard of customer service and customer care is offered to all customers of MDF Shops.
- Ensure that any customer complaints or problems are dealt with properly as they arise.
- Process customer’s transactions efficiently, ensuring minimum time spent processing and packing.
- Be effective in highlighting and making customers aware of any - all shop promotions.
- Ensure POS area is fully stocked with items for “Gift with Purchase”, the various sized plastic carrier bags, till rolls etc.
- Be aware of all promotions on offer and highlight benefits to the customers.

Requirements

- Elementary or Primary level

About the Company

Oman Air, the flagship company of the Sultanate of Oman's Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Oman's national carrier has witnessed rapid growth in the last 14 years. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a fillip to commercial, industrial and tourism activities.

As a full-fledged commercial airline of Oman, Oman Air has striven to maintain high performance standards in all aspects of its operation. The Oman International Services was established in the year 1970 & later Oman Aviation Services was founded on 1981 to extend services to the other airlines in terms of cargo handling, ground handling etc.

The Oman Air fleet consists of most modern and fuel- efficient aircraft with aesthetically designed interiors. Ultra- modern in-flight service equipment is deployed onboard to improve safety and overall performance. Investment in new technology, planning and product innovation has propelled Oman Air to the forefront of the aviation industry.

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