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Job description / Role
Fetchr was founded in 2012 by Idriss Al Rifai with the aim of revolutionizing the traditional and antiquated logistics system in the MENA region. The company was formed with a vision to provide a solution to sending and receiving packages in emerging markets, making your cell phone your address.
Fetchr is a tech company disrupting the traditional logistics sector through the power of technology. Our mission is to empower all deliveries with technology. We are bringing the next generation of logistics to the Middle East and emerging markets as a whole. We are a team of digital natives with deep logistics expertise, backed by a strong management team and top investors from the world.
Role and Responsibilities
The Sales Operations Manager is responsible for providing overall leadership and execution of a Sales and Distribution strategy. The extent of your duties will include:
- Maximize volume and revenue in a defined geography
- Provide leadership to management and frontline employees with varying job responsibilities including logistics, distribution and customer service
- Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution
- Maintain high levels of execution through efficient route sales and delivery, customer orders, productivity attainment, analysis and effective staffing
- Activate local and national marketplace initiatives and promotions to build brand development and maximize brand performance
- Effectively lead overall warehouse operations through consistent product availability, warehouse productivity, inventory, asset preservation and cost reduction efforts
- Develop the organization by managing performance and developing individual capability
- Ensure the team delivers volume and revenue results while managing costs
- Strong emphasis on accuracy, detail, and order
- Excellent math and computer skills
- Ability to listen, persuade and negotiate
- Strong reading, speaking, and writing skills
- Fluency in English
- Good working knowledge of administrative procedures, as well as various computer applications and programs
- Energetic and willing to learn
- Knowledge of procurement processes, policies and procedures is a plus
- Ability to handle multiple requests simultaneously to meet goals and deadlines
- Intermediate Microsoft Excel skills
- Good time management and organizational skills
- Great communication and inter personal skills
- Ability to handle multiple priorities
- Integrity
- Honesty
- Problem solving
Requirements
Requirements
Required Skills
- Strong emphasis on accuracy, detail, and order
- Excellent math and computer skills
- Ability to listen, persuade and negotiate
- Strong reading, speaking, and writing skills
- Fluency in English
About the Company
Founded in 2012, with a cloud technology platform and digital-only approach, Fetchr was born to disrupt the traditional supply chain model.
Fetchr understands what it takes to succeed in the rapidly changing digital world we operate in today.
That’s why our positioning, predictive and machine learning technologies are so uniquely equipped to meet the transport and shipping demands of the generations.
Agility, flexibility, reliability and service customization are part of the Fetchr DNA.
Joining the Fetchr logistics family ensures a seamless brand experience throughout the journey.