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Job description / Role
Operational:
- Responsible for setting the strategic direction and new holiday product development in line with the business plan.
- Develop annual plan for development and marketing of holiday product, including budget, in line with the company’s marketing plan and targets.
- Responsible for planning and delivering commercial and customer focused holiday products.
- Negotiate with ground suppliers of hotel and ground product for new tours or for the continuation of existing tours. Create a finished holiday product for each WY destination and coordinate the development of promotional material (including brochures, website display and POS material).
- Improve and develop strict booking and servicing processes, procedures and manage the holiday booking centre on an ongoing basis.
- Plan specific advertising campaigns to promote sales, with each campaign strictly budgeted.
- Plan specific promotions at festivals and trade shows where promotion of holidays product is indicated.
- Coordinate activities with the Oman Ministry of Tourism, to ensure that Oman’s tourism goals are achieved.
- Coordinate with Royal Oman Police to ensure smooth visa process for Oman Air passengers visiting Oman.
- Develop public and press relations component and release information in a timely and effective manner.
- To achieve revenue sales target and increase sales volume.
- Monitor on a monthly basis, the sales volumes generated and adhere to approved plans and budgets.
- Provide monthly and quarterly revenue reports to the management.
- Coordinate with Country Managers and Sales Managers across the network to maximise Oman Air Holidays sales.
- Define the KPIs for all staff and ensure these are met and evaluated periodically.
- Coordinate all activities of the department and outstations with a view to enhancing efficiency and effectiveness on an ongoing basis.
- Manage effectively the department’s staff resources in selection, training, motivation and evaluation.
- Ensure that the department develops a reputation within and outside the company for innovative thinking, excellence, reliability and a partnership attitude.
People Development:
- Conduct performance appraisal for direct reports to ensure continuous improvement of talent.
- Lead and guide subordinates by providing them with guidance, training and the required growth opportunities to ensure that subordinates are developed for higher-level roles.
Requirements
Bachelor degree in a related discipline preferably in business studies with 10 years of relevant experience preferably handling sales function of which 3 years should be in a Managerial position preferably handling holiday’s sales. Master’s degree in the related field will be advantage
About the Company
Oman Air, the flagship company of the Sultanate of Oman's Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Oman's national carrier has witnessed rapid growth in the last 14 years. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a fillip to commercial, industrial and tourism activities.
As a full-fledged commercial airline of Oman, Oman Air has striven to maintain high performance standards in all aspects of its operation. The Oman International Services was established in the year 1970 & later Oman Aviation Services was founded on 1981 to extend services to the other airlines in terms of cargo handling, ground handling etc.
The Oman Air fleet consists of most modern and fuel- efficient aircraft with aesthetically designed interiors. Ultra- modern in-flight service equipment is deployed onboard to improve safety and overall performance. Investment in new technology, planning and product innovation has propelled Oman Air to the forefront of the aviation industry.