Store Manager - HAMAC

AMZ Group

Muscat, Oman

Ref: LP252-198

Job description / Role

Employment: Full Time

- Sales and “bottom-line” profits of the store
- Train, evaluate and counsel store employees. Schedule, organize and direct assignments
- Maintain, encourage and possess “ownership mentality”
- Develop and implement employee performance evaluations and improvement plans
- Effectively manage employee turnover. Provide a positive working environment and handle employee issues
- Resolve customer problems or complaints by determining optimal solutions
- Ensure interior and exterior of store is maintained to company standards
- Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins
- Encourage store employees to take ownership for their performance and career development plans
- Provide exceptional customer service and ensure the employees also provide the same level of service
- Communicate, execute, and manage marketing and merchandising programs
- Conduct regular store meetings
- Ensure employee awareness of safety and emergency procedures
- Maintain and utilize surveillance equipment
- Maintain adequate store supplies
- Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank
- Execute and monitor loss prevention and shrink programs. Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc
- Manage speed of service results, controls inventory that is used for service orders
- Ensure all orders are properly documented and released for pick-up
- Responsible for preparation of work schedules

Requirements

- Be presentable and confident
- Leadership skills, ability to motivate and train others
- At least 5 years of previous retail experience in the UAE
- Strong communications skills, both verbal and written
- Native Arabic Speaker

About the Company

The foundation for AMZ Group was laid in 1999 with the opening of our first retail store. The motivation behind this was a strong personal passion for quality products and superior experiences. With this mindset of offering customers excellence as our guiding principle the group has continuously grown and diversified; in 2002 successfully branching into hospitality. Today AMZ Group consists of a diversified portfolio of businesses and is looking to grow even further through our 400 employees, whom all share a common passion for offering excellent services in a sustainable way.

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Store Manager salaries in Oman

Average monthly compensation
OMR 950

Breakdown available for industries, cities and years of experience