Strategic Account Manager - ICT (6 Months Contract)

Job description / Role

Ooredoo Oman Family Member:

As the Strategic Account Manager - ICT you will be responsible for managing a portfolio of accounts to achieve long-term success, developing positive relationships and handling customers' needs, generating new sales using existing and potential customer networks.

Core Responsibilities:

You will be responsible of the following:

- Achieve agreed financial targets by maintaining and expanding relationships with assigned Strategic/Key Accounts.
- Establish and maintain productive, professional relationships with key personnel in assigned customer accounts.
- Grow existing customer contract base in line with the annual targets agreed. represent the entire range of company ICT products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company.
- Achieve ICT revenue and total contract value targets set.
- Plan and compile input for the activity plans and develop the Company's existing offer and solutions portfolio.
- Improve the Company's pipeline.
- Prepare and update quarterly Reach Activity Plans.
- Develop and retain Strategic/Key customers by optimizing the interactions and flow of information between the customer and the Company.
- Builds strategic relationships with major customers
- Drives alignment within the whole organization is a central, pivotal point of activity
- Delivers value to customers
- Establishes productive, professional relationships with key personnel in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations

Requirements

The Person:

- You should have a minimum of 8 years' experience with a proven records in sale, customer project management background in Oil & Gas, Tourism, Leisure & Hospitality, Manufacturing or the Public sector, experience from Telco or IT Services is desirable, 3 years specific commercial B2B experience within IoT, M2M is preferred, knowledge of relevant technologies LPWAN, Internet, Cloud IaaS, SaaS, PaaS, good financial background and ability of developing forecasts and business cases, MS Office proficiency, with good presentation, analysis and concept developing skills Fluent in English (written and spoken); Arabic skills a plus with a university degree in a business management.

Skills Required:

- IoT Solution Development
- Project, Team & Partner Management
- Customer orientation and analytical skills
- Business cases
- Communicating effectively
- Planning and Organising
- Results oriented
- Detail and quality conscious
- Teamwork
- Customer focused
- Financial acumen

Note: you will be required to attach the following:

- Resume / cv
- Passport-size photograph

About the Company

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012.