Waiter

Job description / Role

• Arrange table set-ups before and a ft er each customer according to the brand’s set standards
• Present customers upon arrival with the menu, assist in their item selec ti on, , take orders and serve food in a ti mely manner
• Communicate e ff iciently with the kitchen sta ff and barista to guarantee customer sa ti sfac ti on and liaise with other departments to ensure smooth running of opera ti ons
• Make sure the sta ff is providing a friendly, professional and ti mely service at all ti mes and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Requirements

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus

Competencies
• Communication Skills
• Cultural Awareness
• Change and Adaptability
• Customer Focus
• Driving and achieving results
• Initiative
• Teamwork

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.