Waiter

Job description / Role

Description

Present customers upon arrival with the menu, assist in their item selection, take orders, and serve food in a timely manner.
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
Arrange table set-ups before and after each customer according to the brand’s set standards.
Make sure the staff is providing a friendly, professional, and timely service at all times and report immediately any discrepancies or customer complaints to the manager on duty.
Collect bill payments from customers and hand them over to the cashier.

Qualifications

• High school degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication skills: level 2
• Cultural awareness: level 1
• Change and adaptability: level 1
• Customer focus: level 1
• Driving and achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Additional Information

Organization: Paul Café
Primary location: Oman - Muscat City Center
Schedule: Full-time
Unposting date: Ongoing

About the Company

Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.