Call Centre & Customer Service Training Course

Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$259 $15 only

Course Overview

Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.

Who should take this course

  • Call centre agents or customer service representatives who need to acquire skills for their profession.
  • People who are interested in call centre customer service training.

Accreditation

CPD

Course content

  • Module One

About Course Provider

We are a company who is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level.

As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way – in their own convenient place and time.

Frequently asked questions

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