Communication Perceptions

By the end of this course the learner will be able to:

• Define communications
• Describe the perception process
• Summarize some perception problems
• Explain how people perceive others
• List ways people perceive themselves

Students, aspiring professionals, Interns, executives etc.

Basic English and computer literacy required

Contributes to Professional and technical skill development in this area

IACET endorsed printable certificate on scoring 80% pass

Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by which individuals attend to, organize, interpret, and retain information from their environments. Perception creates communication problems for organizations because people exposed to the same communication and information can end up with completely different ideas and understandings. People all have a basic need to understand and explain the causes of other people\'s behavior; in other words, they need to know why people do what they do. To effectively manage workflow and worker productivity, managers need to have an understanding of the communication process and how to effectively send and receive messages. This course discusses how an individuals perception colors the communications they receive.

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