This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.
Who should take this course
There is no particular entry requirement. We do not ask for any previous qualification or experience. Students of all age and academic background can enrol on this course
Acctedited by United Kingdom Awarding body ABC Awards (Accreditation fee applies)
This Course Consists of the following units:
- Unit 1 – What is Customer Service
- Unit 2 – Telephone Techniques
- Unit 3 – Dealing with Difficult Customers
- Unit 4 – Solving Customers\' Problems
About Course Provider
Brentwood Open Learning College is the UK’s leading distance learning service provider. We specialise inaffordable, accessible and enjoyable education, providing high-quality open college courses and online learning opportunities.
We offer a market-leading range of accredited courses in a wide variety of contemporary subjects and specialisms. Whether looking to enhance your CV, further your career prospects or simply explore a new subject entirely, you’ll find exactly what you’re looking for with BOLC.
As a dedicated distance learning college, we offer online distance learning courses for candidates in the United Kingdom, Europe and the rest of the world. With BOLC, you can expect the same exceptional quality of service and outstanding course content, whichever course you choose and where you choose to study from.
Many online college courses UK providers offer are limited geographically – BOLC welcomes the world.
How to enroll?
You can book the course instantly by paying on GulfTalent.