Diploma in Customer Service - Level 3

Would you like to achieve an excellent online accredited UK qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic Customer Service Level 3 online course. This excellent Customer Service Level 3 accredited online course has been created to give learners a thorough understanding and appreciation of the necessity for outstanding customer service within companies. Learners will come away from this Customer Service Level 3 accredited online course with an understanding of customer service and legislation, and extensive knowledge of customer communication in business.

This course will allow you to work in a customer service role, and will also provide useful skills for anyone whose job role involves communication. With this course, you could become any of the following: • Customer Service Manager (average yearly UK salary according to payscale.com: £27,760) • Account Coordinator (average yearly UK salary according to payscale.com: £21,616) • Call Centre Supervisor (average yearly UK salary according to payscale.com: £21,384) • Account Manager (average yearly UK salary according to payscale.com: £26,573) • Concierge (average yearly UK salary according to payscale.com: £19,636) • Customer Care Executive (average yearly UK salary according to payscale.com: £19,653)

CPD & IAP

Course Curriculum 1: Customer Service And Legislation 2: Customers And Communication In Business 3: Creating A Positive Impression Among The Customers 4: Dealing With Requests, Queries And Issues 5: Customer Relationship 6: Feedback And Sales

Global Edulink is a well-established Professional and Vocational training provider in the United Kingdom and it aims to meet the employment needs of the youth and people in the United Kingdom and other parts of the world. Global Edulink builds a bridge for the gap in employability skills, in response to the demands of a changing workforce. Global Edulink is widely known as a one of leading providers of high quality Employability Skills, professional & Vocational training and workforce development service and it has built up an excellent reputation of delivering of professional and vocational training throughout the UK and rest of the world.

The institute has been offering numbers of professional and Vocational courses including SIA Security Courses, Teacher Training courses, Business & Office administration courses, Health and Social Care courses, Project Management course, Accounting courses, Beauty Therapy, Customer Service courses and IT courses as core disciplines.