Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$330 $35 only

Course Overview

Prepare for a career in legal firms and other sectors of the law industry with this professional, online course. You will develop an understanding of the specific duties and responsibilities of a legal secretary, as well as transferable office administration skills that would be applicable to a range of PA, secretary and receptionist roles, through electronic learning materials including videos, handouts and mock exams.

Description

Legal secretary work requires industry-specific knowledge of the practice of law, the day-to-day operations of a solicitor, as well as essential communication and business administration skills. Our CPD-certified Legal Secretary Diploma covers all of these key competencies, including legal writing skills, record keeping, transcription, proofreading, recording and preparing minutes, as well as administrative soft skills, telephone etiquette, and a full comprehension of Microsoft Word. The course is taught through our online learning platform, with materials designed and delivered by industry experts.

Benefits of studying with Victoria Education include:

  • Easy-to-understand course materials designed by industry experts, accessible through your smartphone, laptop, desktop or tablet device
  • No hidden fees or costs - study a professional course and earn a professional e-certificate upon successful completion
  • Get instant feedback from automated assessments and mock exams to gauge your progress
  • No formal deadlines or teaching schedule, meaning you can learn at your own pace
  • 24/7 help and support from your online tutors, through email and via our live online chat
  • Qualify for an NUS Extra card and gain access to over 200 fantastic deals from high street brands and one free year of ISIC unlocking over 42,000 international discounts

Who should take this course

Who is this course for?

The course is aimed at anyone wishing to start working in such roles, or existing professionals wishing to boost their skills and employability.

Our courses are open to learners of all levels with no formal experience or qualifications required to enrol. However, learners should be aged 16 or over and have a good understanding of English language, numeracy and IT.

Accreditation

CPD

Course content

How is this qualification delivered?

Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.

The courses are delivered through

  • Video lessons
  • PDF handouts
  • Mock exams
  • Online assessment

These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.

Course Curriculum

Role of a Legal Secretary

  • What is a legal secretary?
  • Operations and responsibilites
  • Daily duties as a legal secretary
  • Keeping effective records
  • Proofreading, copyediting and legal writing
  • Essential research techniques
  • Preparing correspondence for judges
  • The British Legal System
  • Understanding UK courts

Various duties and responsibilities

  • The basics of being a legal secretary
  • Working on your admin skills
  • How to manage your time
  • Key skills
  • Gatekeeping skills for legal secretaries
  • Prioritising your workload
  • Keeping data secure
  • Other administrative tasks

Essentials of Proofreading

  • Getting started
  • Defining proofreading
  • Key proofreading skills
  • Identifying proofreading symbols
  • Proofing for print and online
  • Common errors to look out for
  • Effective proofreading techniques
  • Academic proofreading

Managing meetings and taking minutes

  • Meeting Management
  • What a minute taker does
  • Key skills of minute taking
  • Creating meeting guidelines
  • Different styles of minute taking
  • Recording with OneNote 2007
  • Preparing your minutes
  • How to take minutes in an interactive meeting
  • Maintaing a tidy minute book
  • What to include/what to ignore
  • Motions and Resolutions
  • How to record minutes
  • The purpose of a meeting
  • Identifying a decision
  • Minute taking skills

Provision of Customer Service

  • What is customer service?
  • Remaining positive is key
  • Common issues in customer service
  • Dealing with difficult customers

Managing Telephone Service

  • Introduction
  • Good phone etiquette
  • Getting rid of distractions
  • Taking inbound calls
  • Effectively making outbound calls
  • How to deal with angry callers
  • Dealing with interoffice communication
  • Strategies for phone training
  • Fixing your phone manner

Staying organised with Microsoft Word

  • Starting the program
  • Finding your way around Word
  • Creating a file
  • Editing a document
  • Formatting your text
  • Inserting paragraphs
  • Changing fonts and headings
  • Customising the style of your document
  • Designing the page
  • Exporting your document

Assessment

The assessment at the end of each course is a multiple-choice exam taken through our online platform. The system is fully automated so you will receive your results instantly upon completion.

Certification

Upon successful completion you will qualify for the UK and internationally-recognised professional qualification. You can order a print copy sent by post for GBP12.

About Course Provider

Victoria Education is a leading provider of online training, practical courses and professional accreditation.

Our mission is to make learning accessible, affordable, and available to all, regardless of experience or qualifications.

Frequently asked questions

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