Effective Communication Among Caregivers

After completing this course, you should be able to:

• List steps in the communication process
• Recognize verbal, nonverbal, and paraverbal communications
• Identify how to best communicate with other healthcare workers
• State how to use the TeamSTEPPS System
• Define empathetic listening

Students, aspiring professionals, Interns, executives etc.

Basic English and computer literacy required

Contributes to Professional and technical skill development in this area

IACET endorsed printable certificate on scoring 80% pass

Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients, clients, and residents feel less isolated and can improve their sense of wellbeing. Communicating effectively with peers, subordinates, and supervisors is not only an expectation of all healthcare professionals, it is also critical for ensuring patient wellbeing. Paying attention to anothers communication needs is one of the most important duties of a healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.

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