Executive Secretarial & PA Course

This course will provide you with the necessary skills, knowledge and information about the essentials of admin, secretarial and PA's works and activities. This course is designed to give you the appropriate lessons on admin, PA and Secretarial skills. Whether you are currently working as a Secretary or PA, or if you're just starting out, this course covers everything concisely. It provides you with the critical relevant, comprehensive instructions on the essential administrative and other duties of an executive secretary and PA.

• This course would be ideal for people who want to start working as Receptionist/ Office Administrator/ Office manager/ Administration Assistant/Secretary.
• This course would be ideal for people who want to enhance their skills in office administrative tasks

CPD

Administrative Management skills

• Module One - Getting Started
• Module Two - Why Your Office Needs Administrative Procedures
• Module Three - Gathering the Right Tools
• Module Four - Identifying Procedures to Include
• Module Five - Top Five Procedures to Record
• Module Six - What to Include in Your Binder (I)
• Module Seven - What to Include in Your Binder (II)
• Module Eight - Organizing Your Binder
• Module Nine - What Not to Include in the Procedure Guide
• Module Ten - Share Office Procedure Guide
• Module Eleven - Successfully Executing the Guide
• Module Twelve - Wrapping Up

Secretarial Interpersonal Skills

• Module One - Getting Started
• Module Two - Verbal Communication Skills
• Module Three - Non-Verbal Communication Skills
• Module Four - Making Small Talk and Moving Beyond
• Module Five - Moving the Conversation Along
• Module Six - Remembering Names
• Module Seven - Influencing Skills
• Module Eight - Bringing People to Your Side
• Module Nine - Sharing Your Opinion
• Module Ten - Negotiation Basics
• Module Eleven - Making an Impact
• Module Twelve - Wrapping Up
• Developing Interpersonal Skills Course- Activities

Personal Assistant

• Module One - Getting Started
• Module Two - Working with Your Manager
• Module Three - Administrative Soft Skills
• Module Four - Effective Time Management
• Module Five - Meeting Management
• Module Six - Tools of the Trade (I)
• Module Seven - Tools of the Trade (II)
• Module Eight - Being an Effective Gatekeeper
• Module Nine - Organizational Skills
• Module Ten - Confidentiality Guidelines
• Module Eleven - Special Tasks
• Module Twelve - Wrapping Up
• Executive and Personal Assistant Training Course- Activities

Assessment:

• At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
• Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

Certification:

• After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of GBP39 or in PDF format at a cost of GBP24.
• PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.

Why choose us?

• Affordable, engaging & high-quality e-learning study materials;
• Tutorial videos/materials from the industry leading experts;
• Study in a user-friendly, advanced online learning platform;
• Efficient exam systems for the assessment and instant result;
• The UK & internationally recognised accredited qualification;
• Access to course content on mobile, tablet or desktop from anywhere anytime;
• The benefit of applying for NUS Extra Discount Card;
• 24/7 student support via email.

We are a company who is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level.

As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way – in their own convenient place and time.