Online
Can be taken anytime
Professional Training Course
Yes (Details)
English
Course Overview
Your Introduction to Becoming a Holiday Rep
- What your primary role as a holiday representative will be
- Why professionalism must be maintained for the entire season and not just when you're on duty
- The only way to get yourself into a holiday rep position in a luxury resort
- About a huge mistake that you may already be making on your resume
Who should take this course
Anyone interested to learn this course.
Accreditation
IAO
Course content
Course Modules/Lessons
- Module 1: Your Introduction to Becoming a Holiday Rep
- Module 2: Defining the Career of a Holiday Rep
- Module 3: Exploring the Various Types of Holiday Reps
- Module 4: Exploring the History of Tourism
- Module 5: The Components of the Travel and Tourism Industry
- Module 6: Economical Factors that Affect Your Career
- Module 7: Nailing the Teamwork Element Required to Surpass Expectations
- Module 8: The Standard Duties of Holiday Reps
- Module 9: Personal Presentation and Protection
- Module 10: The Legalities Holiday Reps Need to Know About
- Module 11: The Holiday Rep's Role in Keeping their Guests Safe
- Module 12: Effective Handling of Customer Complaints
- Module 13: Administration Duties
- Module 14: Crushing it with Customer Services
- Module 15: Creating the Perfect Welcome Meeting
- Module 16: Guide to Selling Excursions
- Module 17: Preparing and Conducting Transfers Successfully
- Module 18: Tallying Floats and Converting Currencies
About Course Provider
Welcome to New Skills Academy – Part of the Be-a Education Family
In November of 2013, a single question was asked:'What do you want to learn?' From there, a vision was born of comprehensive, high quality, and affordable online course availability. The name behind that vision was New Skills Academy.
When it comes to online schools, there are plenty, but at New Skills Academy we distinguish ourselves amongst the competition with our dedication to your long-term goals.
If you are entering a job market for the first time, or seeking a new career, we will provide you with the fast and efficient online support you need to make your dreams a reality.
Our expertly designed courses, detailed lesson plans and student testimonials all attest to the fact that we take great pride in our course offerings and provide only the best for our students.