Professional Reception and Switchboard Training

This Professional Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.

• Job hunters & School leavers
• College or University student & graduates
• Personal assistant & Receptionist
• Assistant for company director
• New or Temporary staff
• Switchboard operator & Front desk operator
• Office clerk & Administration Assistant
• Travel managers & tour assistants
• Front desk supervisor and manager

You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

iAP

What skills will I gain?

• By enrolling to this course, you’ll be able to produce standard documents and you’ll learn about difficult customer handling.
• Logging in to this course, you’ll gain knowledge in receptionist and telephone handling skills.
• Having this course, you’ll learn master key Microsoft Office programs and social media handling.
• In this course, you’ll become masters of data management and record keeping.
• This course will gain your knowledge in Travel and Accommodation arranging.
• On completion of this course, you’ll gain the best management and customer handling skills.
• At the end of this course, you’ll become expert in customer service.

How will I be assessed?

At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade. You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you only need to pay £30 for your certificate.

What Certification am I going to receive?

If you pass the exam successfully then you will be awarded a Certificate in Professional Reception & Switchboard Training.

1 Training has established an excellent reputation in the UK for providing professional and vocational training, aiming particularly to train young people for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing an emphasis on the changing nature of work itself. We are regarded as a leading provider of this type of training, as well as general workforce development, and are known throughout the UK and the world for our excellent results.

We offer hundreds of courses in accounting, teacher training, business and office administration, health and social care, project management, accounting, beauty therapy, IT and customer service etc. - providing a worthwhile and practical education in industries that are each rapidly growing and consistently recruiting.

Our Training

• All of our 1 Training tutors have a wealth of experience and qualifications in their field - they are highly knowledgeable, organised and fully equipped to provide courses that will stimulate and inspire.
• Our training courses combine theoretical and practical sessions that work to develop knowledge and ability, as well as instill vital confidence, in our students.
• We deliver a high-quality professional and vocational education, using excellent academic course materials that will not only educate but equip you to be successful in your field.
• By participating in our education programmes, you will strengthen your academic, vocational, and technical skills through assignments that place an emphasis on each.
• 1 Training is committed to helping all learners acquire worthwhile academic, vocational and technical skills. Upon completion, you will be prepared for the highly skilled, well paid, and in-demand employment opportunities of the 21st-century global economy.

Our Services

• Flexible, professional teaching by our highly experienced team of tutors and teachers.
• A comfortable, professional and academic environment in each of our training centres and venues.
• Considered, structured assessment.
• Free mock exam and in-depth guidance for every course.
• Independent progress reviews of each student.
• One-to-one attention will be provided for individual students as and when they may require it.
• Competitive, affordable prices, covering library facilities, e-study platforms and excellent study materials.
• Mentoring and assistance in assessment preparation.
• Excellent career development services.
• In terms of employment, 1 Training maintains a dedicated site that helps each of our students to find the ideal employers to match their qualification and experience.
• Counselling.
• Support for finding work.
• Administrative services of a very high standard.