Professional Supervisor Training Course

Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$199 $18 only

Course Overview

Supervising others is a skill that has undergone a change in the information age and globalisation. Increase your skills, knowledge and information of professional supervision with this course!

Supervising others is considered to be one of the toughest occupations. Between dealing with your own time and activities, helping your colleagues take care of issues and finish assignments, and helping different managers, your day can fill up before you know it. This course will enable managers to end up being more productive. They will likewise turn out to be more capable of assigning, managing time, setting goals and desires (for themselves as well as other people), provide feedback, resolve conflicts, and regulate discipline.

Who should take this course

New supervisors or anyone who is interested in a supervisory position.

Team leaders.

Part time supervisors.

Accreditation

CPD

Course content

COURSE CURRICULUM

Supervisor

Module One: Getting Started

  • Workshop Objectives
  • Pre-Assignment Review

Module Two: Setting Expectations

  • Defining the Requirements
  • Identifying Opportunities for Improvement and Growth
  • Setting Verbal Expectation
  • Putting Expectations in Writing
  • Case Study

Module Three: Setting Goals

  • Understanding Cascading Goals
  • The SMART Way
  • The Three P's
  • Helping Others Set Goals
  • Case Study

Module Four: Assigning Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach
  • Case Study

Module Five: Degrees of Delegation

  • Level One: Complete Supervision
  • Level Two: Partial Supervision
  • Level Three: Complete Independence
  • Case Study

Module Six: Implementing Delegation

  • Deciding to Delegate
  • To Whom Should You Delegate?
  • Providing Instructions
  • Monitoring the Results
  • Troubleshooting Delegation
  • Case Study

Module Seven: Providing Feedback

  • Characteristics of Good Feedback
  • Feedback Delivery Tools
  • Informal Feedback
  • Formal Feedback
  • Case Study

Module Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritisingng with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using Routines and Rituals to Simplify Your Workday
  • Case Study

Module Nine: Resolving Conflict

  • Using a Conflict Resolution Process
  • Maintaining Fairness
  • Seeking Help from Within the Team
  • Seeking Help from Outside the Team
  • Case Study

Module Ten: Tips for Special Situations

  • What to Do If You've Been Promoted from within the Team
  • What To Do If You're Leading a Brand New Team
  • What to Do if You're Taking on an Established Team
  • Case Study

Module Eleven: A Survival Guide for the New Supervisor

  • Ask the Right Questions of the Right People
  • Go to Gemba
  • Keep Learning!
  • Case Study

Module Twelve: Wrapping Up

  • Words from the Wise
  • Supervisor Skills

  • Making the Transition

  • Key Behaviors and Attitudes
  • Setting Goals as Supervisor
  • Planning for Success
  • Active Listening Techniques
  • Communication Skills
  • Giving Feedback
  • Giving Instructions
  • Orders, Requests, and Suggestions
  • Managing Conflict
  • Managing Challenging Situations
  • Activities

  • Professional Supervisor Training Course- Activities

Assessment and Certification:

Upon completion of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and the results will be given to you immediately. Before sitting your final exam you will have the opportunity to test your proficiency with a mock exam. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of GBP24 for a PDF copy and GBP39 for an original print copy sent to you by post.

About Course Provider

We are a company who is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level.

As an online learning site, we are aware of the fact that there are a lot of people out there who considers themselves to be a curious learner but the courses that they are interested in are not available in the area. So, we have decided to give them a chance to learn in a convenient way – in their own convenient place and time.

Frequently asked questions

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