Location
Online
Dates
Can be taken anytime
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$38

Course Overview

After completing this course, you should be able to:

  • Recognize the importance of customer data
  • Identify the employees role in customer response
  • Define how to sell benefits
  • Recall how team work impacts customer response
  • List reasons why effective communication is important to customer service

Who should take this course

Students, aspiring professionals, Interns, executives etc.

Eligibility

Basic English and computer literacy required

Career options after graduation

Contributes to Professional and technical skill development in this area

Accreditation

IACET endorsed printable certificate on scoring 80% pass

Course content

In order to have a customer-centric organization, all company employees must be responsive to customer needs.  This course discusses how companies and workers can best respond to their customers.  

About Course Provider

Ed-Next is one of the UK’s fastest growing online educational providers. With a large library of life changing training programs and access to over 3500 online skill based programs, Ed-next really is your number one choice for online education.

Ed-next offers flexible and engaging online learning that you can adapt around your busy lifestyle. You do not need to take time off work or make major life changes. You just need to choose your courses and start enjoying your learning. It’s as easy as that. If you are looking to improve your skills or to take your career in a new direction then look no further. With thousands of courses to choose from there really is something for everyone.

Ed-next is trusted by students, professionals and companies across the world we have a tack record in getting results and helping people achieve their dreams. It’s time to begin your Ed-Next Learning experience!

Frequently asked questions

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