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Office Manager - Rapid Innovation

Ernst & Young


Ref: NP946-1479

Job description / Role

Employment: Full Time

Maintaining our reputation as a leading worldwide professional service organization requires a highly skilled, knowledgeable, energetic team to manage our internal business functions. As a part of this diverse and talented group of individuals, you’ll play a vital role in EY’s success.

The opportunity

We are currently seeking an Office Manager to join our core business support team (CBS). This position is responsible for managing the facilities services delivered to our offices. The Office Manager ensures effective delivery of Facilities-related services and supervision of all facilities staff; trains and develops facilities staff and assists with facilities budgets and operational costs.

Your key responsibilities

Manage the day to day operations of the Facilities Management Services (FMS), ensuring exceptional service delivery and support is provided. Activities are performed in a proactive, collaborative and cost-effective manner and aligned to the overall objectives of the AWS strategy, model and in support of the Function Leader. Other key responsibilities include:

• Liaise and coordinate with building management and external suppliers on alterations, reconfiguration and construction
• General upkeep of office cleanliness, neatness and arrangements
• Independently manage and respond to urgent administrative queries facilitating the delivery of effective solutions
• Ensure all office supplies, equipment, furniture, etc. are maintained and stored in a clean and safe environment
• Execute the Facilities Management plan ensuring work is completed within allocated budget
• Prepare annual facilities budget, ensuring work is provided within allocated budget, and provide management reports on a periodic basis
• Ensure suppliers provide adequate services and work to both financial and quality standards
• Manage purchasing and procurement orders relating to office equipment, furniture, supplies and services; general stationery, food provisions and refreshments, etc.
• Negotiate and recommend execution of contracts for purchase of supplies, provisions, services and equipment
• Act as a point of contact for staff queries and resolve any operational support issues
• Interact with the local vendors for facilities management services; cleaning, maintenance, stationery, food and beverages, refurbishment, etc.

Skills and attributes for success

• Highly motivated work ethic, with the ability to recognize when a job needs to be done and the capability to do it completely, assuming responsibility for total quality
• Ability to handle administrative duties and day-to-day issues independently, assuming responsibility without direct supervision
• Ability to cope with a role that involves the transactional and operational as well as bigger picture thinking


To qualify for the role, you must have

• A minimum of 5-7 years of related work experience
• A bachelor’s degree preferably in a technical discipline
• Knowledge of health, safety and office security rules
• Excellent verbal and written communication skills
• Excellent communication and strong interpersonal skills.
• Dynamic person, with strong organizational skills;

Ideally, you’ll also have

• Computer literacy, familiar with MS office package
• The ability to manage an unpredictable workload

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads and the ability to manage a team.
• If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. We also offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, strategy, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Build your legacy with us.

Apply now.

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region

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