Job closed
Ref: RP714-2288
Job description / Role
Key tasks
• Facilitate daily briefings, trains and monitors performance of staff.
• Ensure scheduling and rotation of outlet staff to provide full coverage, maximize productivity and efficient service.
• Ensure adherence to the Hazard Analysis and Critical Control Points (HACCP) and Food Safety Management Systems (FSMS).
• Build a good relationship with guests or regular patrons and handle any guest's concerns effectively and diplomatically.
Requirements
Skills
Level of Education
• Bachelor / Licence
Areas of study Hospitality
• Management
Professional experiences
• 3 to 5 years
Languages essential
• English
Essential and optional requirements
• At least three (3) years of experience in a similar capacity / relevant experience.
• Degree in Hotel and Restaurant Management or relevant courses.
• Effective communication, guest relations and leadership skills.
• Amenable to work shifting schedules (Weekends & Holidays).
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.